TERMS & CONDITIONS

1. The complete contract is the document or documents that set out the terms and conditions and all

other details relevant to a particular transaction and is hereinafter referred to as 'the Contract'.

2. The goods sold by the Seller to the Buyer shall hereinafter be referred to as ‘the Goods’.

3. The person, firm, company, corporation or public authority shown overleaf as the invoicee is 'the Buyer'.

4. The parties to the Contract are the Seller of the Goods and the Buyer.

5. The person, firm, company, corporation or public authority responsible for delivery of the Goods to the

delivery address, including the Seller when the Seller delivers, shall hereinafter be referred to as 'the Carrier'.

6. The person, firm, company, corporation or public authority to whom the Goods are delivered when it is not

the Buyer is hereinafter known as 'the Recipient'.

7. This Contract shall be governed by and construed in accordance with the law of England.

1 DEFINITIONS AND LAW

2 RISK/TITLE

1. The Goods are at the risk of the Buyer from the time of delivery.

2. Ownership of the Goods shall not pass to the Buyer until the Company has received in full (in cash or cleared funds) all sums due to it in respect of:

a. The Goods, and

b. all other sums which are or which become due to the Company from the Buyer on any account.

3. Until ownership of the Goods has passed to the Buyer, the Buyer shall:

a. hold the Goods on a fiduciary basis as the Company’s bailee:

b. store the Goods (at no cost to the Company) separately from all other goods of the Buyer or any third

party in such a way that they remain readily identifiable as the Company’s property:

c. not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods: and

d. maintain the Goods in satisfactory condition and keep them insured on the Company’s behalf for

their full price against all risks to the reasonable satisfaction of the Company. On request the Buyer

shall produce the policy of insurance to the Company.

4. The Buyer may resell the Goods before ownership has passed to it solely on the following conditions:

a. any sale shall be affected in the ordinary course of the Buyer’s business at full market value: and

b. any such sale shall be a sale of the Company’s property on the Buyer’s own behalf and the Buyer shall deal as principal when making such a sale.

5. The Buyer’s right to possession of the Goods shall terminate immediately if:

a. the Buyer has a bankruptcy order made against him or makes an arrangement or composition with his creditors, or otherwise takes the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convenes a meeting of creditors (whether formal or informal), or enters into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or has a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or documents are filed with the court for the appointment of an administrator of the Buyer or notice of intention to appoint an administrator is given by the Buyer or its directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986), or a resolution is passed or a petition presented to any court for the winding-up of the Buyer or for the granting of an administration order in respect of the Buyer, or any proceedings are commenced relating to the insolvency or possible insolvency of the Buyer: or

b. the Buyer suffers or allows any execution, whether legal or equitable, to be levied on his/her property or obtained against him/it, or fails to observe or perform any of his/its obligations under the Contract or any other contract between the Company and the Buyer, or is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or the Buyer ceases to trade: or

c. the Buyer encumbers or in any way charges any of the Goods.

6. The Company shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from the Company.

7. The Buyer grants the Company, it’s agents and employees an irrevocable license at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Buyer’s right to possession has terminated, to recover them.

8. Where the Company is unable to determine whether any Goods are the goods in respect of which the Buyer’s right to possession has terminated, the Buyer shall be deemed to have sold all goods of the kind sold by the Company to the Buyer in the order in which they were invoiced to the Buyer.

9. On termination of the Contract, howsoever caused, the Company’s (but not the Buyer’s) rights contained in this condition 2 shall remain in effect.

3 RECEIPT

The Buyer, or Recipient on behalf of the Buyer, shall receive and unload the Goods and shall check the same for quantity and condition in the presence of the Carrier. If there is a shortage or if the Goods are in an unsatisfactory condition, the Buyer or Recipient must give separate written notice thereof to the Seller within three days of delivery. If this condition is not observed, no claim in respect of shortage or of unsatisfactory condition of the Goods will be entertained. This condition does not affect the statutory rights of the Buyer.

4 PRICE

The price charged will be the price ruling at the time of delivery. All prices are subject to manufacturers price Increases and may change without prior notice.

5 PAYMENT

1. Where monthly account facilities have been granted to the Buyer all invoices must be paid by the 20th day of the month following the month of delivery, where no such facilities have been granted payment will be with order or where previously agreed on delivery. Where these terms are exceeded the Seller shall be entitled to interest on the amount that is overdue at the NatWest Bank PLC Base Rate + 2.5% calculated on a day-to- day basis. This shall be without prejudice to any other rights or remedies of the Seller. Any legal charges incurred in the recovery of money or Goods will be paid by the Buyer.

2. Where a payment is made by the buyer to the company and the payment is returned by the bank for any reason, an administration charge of £6.00 for each occasion will be applied to the buyers account and will be considered immediately due - failure to pay or for continued non-payment will lead to legal action being taken

6 WHEN THE CONTRACT COMES INTO BEING

The Contract shall come into being between the Buyer and Seller when the Buyer has placed an order, detailing his requirements and agreeing to be bound by these conditions, and the Seller has accepted the order.

7 RIGHTS RESERVED

Any failure by the Seller to enforce any or all of these conditions shall not be construed as a waiver of any of the Seller's rights hereunder.

8 TERMS OF CONTRACT

These conditions have effect in substitution for, and to the exclusion of, any condition put forward by the Buyer.

Our Terms and Conditions were last updated on 31st May 2025

GDPR STATEMENT

R&M Wholesale Ltd are committed to meeting the standards required by law on 25th May 2018 in order to process our contracts with our clients. Please respond promptly to any consent forms that allow us to send price guides, marketing materials etc. and keep us updated with your consent choices.

SHIPPING POLICY

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, you will be notified immediately.

2. Delivery Location

Items are only available for delivery to addresses in the UK.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on [Saturdays/Sundays]. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

Please provide special delivery instructions at time of placing your order.

5. Shipping Costs

Any/all costs to be advised at confirmation of order acceptance

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges at time of placing order.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately.

7. Questions

If you have any questions about the delivery and shipment of your order, please contact us.

PLEASE NOTE: For EU & UK Customers: This does not affect your statutory rights. For more information, please refer to our Terms & Conditions above.

Our Shipping Policy was last updated on 31st May 2025

RETURNS POLICY

Stocked items returned to R&M Wholesale Ltd could be subject to a restocking charge. This charge will be at the discretion of the management so please check before returning items. Non-stocked items that have to be specially ordered in, cannot be returned unless the item is faulty. There can be no discretion with regards to these special order items as they cannot be returned to the manufacturer.

Our Returns Policy was last updated on 31st May 2025

PRIVACY POLICY

R&M is a trading name of R&M Wholesale Ltd, A company registered in England and Wales No. 16253648 at

Unit 1 Chelston House Farm, Chelston, Wellington, England, TA21 9HP

We’re committed to protecting and respecting your privacy.

If you have questions about your personal information please contact us.

What information we hold about you
The type of data that we collect and process includes:

Your name or username.
Your email address.

Further data may be collected if you choose to share it.
We collect some or all of this information in the following cases:

You fill out our contact form.

How your personal information is used:

We may use your email address to inform you of activity on our site.

Other ways we may use your personal information:
From time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails by contacting us.

Keeping your data secure:
We are committed to ensuring that any information you provide to us is secure.

Rights
You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information. You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

Acceptance of this policy
Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site.

Changes to this policy
We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.

Our Privacy Policy was last updated on 31st May 2025

PAYMENT POLICY

Where monthly account facilities have been granted to the Buyer all invoices must be paid by the 20th day of the month following the month of delivery, where no such facilities have been granted payment will be with order or where previously agreed on delivery. Where these terms are exceeded, the Seller shall be entitled to interest on the amount that is overdue at the NatWest PLC Base Rate + 2.5% calculated on a day-to-day basis. This shall be without prejudice to any other rights or remedies of the Seller. Any legal charges incurred in the recovery of money or Goods will be paid by the Buyer.

Where a payment is made by the buyer to the company and then returned by the bank for any reason, an admin charge of £6.00 for each occasion will be applied to the buyers account and will be considered immediately due, failure to pay or for continued non-payment, will lead to legal action being pursued.

Our Payment Policy was last updated on 31st May 2025